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CD-ROM support & FAQsThis page answers your questions and gives details of support for the CD-ROMs. Section (A) relates to all the CD-ROMs, section (B) is just about the Problem Pictures CD-ROM, section (C) is just about the Problem Pictures Themes CD-ROM, and section (D) is about the Problem Pictures Numbers CD-ROM. (A) About all the Problem Pictures CD-ROMsHow can I obtain technical support?If you have problems using the CD-ROMs please first check the questions and answers on this page. If you cannot find an answer here, send an email to support@problempictures.co.uk giving full details. We regret we cannot offer any advice about installing the CD-ROMs on a network. What is the difference between the three CD-ROMs? Do they contain different photographs? Problem Pictures has 184 photographs, Problem Pictures Themes has more than 300 photographs and Problem Pictures Numbers has more than 500 photographs. The three collections are similar in approach but, as its name suggests, Problem Pictures Themes has a larger proportion of pictures grouped into themes or topics. Problem Pictures Numbers has a wide mixture of pictures and also includes a section about the integers from 0 to 220. All discs are now available in editions that run in a web browser (e.g. Internet Explorer or Mozilla Firefox). This makes it easy to copy and paste photos and text into other applications. These browser editions run on PCs, Macs, Linux or any computer with a web browser. Problem Pictures is also still available in its PC only edition. If you want to order only one of the discs, it is suggested that you begin with the Problem Pictures disc. However, if your interest is in superimposing graphs on photographs go for Problem Pictures Themes. The photographs on the three CD-ROMs are different except, that five pictures on Problem Pictures are duplicated on Problem Pictures Themes, and that Problem Pictures Numbers includes low resolution versions of about 40 pictures from the other discs in the Numbers section. May we order the discs 'on approval'?We regret we cannot send out the discs on approval. Why don't you exhibit at the BETT show and similar events?Exhibiting at the BETT show is very expensive and is simply outside our budget as a small publisher. We often exhibit at the ATM, MA, MEI, SMC and NANAMIC conferences, among others. We also try to support regional events in the UK when invited. Do I need a site licence?See the information page on the Badsey Publications website. What upgrades are available for site licence holders?As a site licence holder, you should purchase a single user copy of the disc to obtain the latest version. Your site licence then automatically covers this new version. Please note that separate site licences are needed for the three Problem Pictures CD-ROMs I am a teacher with a single user copy. May I use it in my classroom?A teacher who purchases a single user copy may reproduce material from the disc for use in his or her classroom. At any time, the disc must not be running on more than one computer. If you want to run it on several computers at the same time, or place it on a school network, your school must purchase a site licence. Can I use the disc to make my own worksheets and acetates?Teachers will find it easy to use the photographs and text to make their own display material, worksheets and acetates. A teacher who purchases a single user copy may reproduce material from the disc for use in his or her classroom. A site licence allows use throughout the school or college. The photographs are stored on the discs as 1365 x 1024 jpeg files which can be imported into a wide range of software and printed. On A4 paper these give a resolution of 123 pixels/inch, and on A3 paper, 87 pixels/inch. How can I upgrade from a single user copy to a site licence?If you have already purchased a single user copy, you can upgrade to a site licence by paying the difference in the cost. There are more details on the Badsey Publications website. We have a site licence and are planning a training day in a local teachers' centre. May we temporarily install the software on their server?Yes this is permitted on these conditions: (1) that the software does not remain on an external server for more than 4 weeks in any year, (2) that you are responsible for ensuring the software is deleted after use, and (3) that the majority of people using the software are staff or students from your institution. If you want to use it in other ways, please check with us first. Are the montage videos on the Problem Pictures discs available in other formats?The video included on the Problem Pictures disc is for an 800 x 600 screen size. A larger 1280 x 1024 version of this is available free of charge to site licence holders. The video on the 2006 edition of Problem Pictures Themes disc is for both 800 x 600 and 1280 x 1024 screen sizes. All these versions run in MS Windows only. For Mac users, the 2006 edition of Problem Pictures Themes has a Flash version of the 800 x 600 video. Are you interested in suggestions for future Problem Pictures?Yes please! If there are types of photographs you would find useful for mathematics teaching, do please let us know and we will try to include them in future publications. We also welcome comments on how the material is presented on the discs. The easiest way to contact us is to email support@problempictures.co.uk Can you publish my photographs?Unfortunately we are too small an organisation to take on the publication of photographs by other people. But we recognise that a number of people are doing interesting and innovative work in this area. If you are someone who takes photographs to support the teaching and understanding of mathematics, try to make them available. One possibility is to publish them on a website. If you let us know the website address, we will link to it. We run a network. How can we install the CD-ROMs?The original Problem Pictures CD-ROM is launched from a .exe program. The other CD-ROMs run in any web browser. They are launched from an index.htm file. The CD-ROMs do not use MSI (windows installer package) or similar installer packages. We regret we cannot offer detailed instructions for installation on particular networks. Please check you have a site licence for each CD-ROM you are installing. |
(B) About the Problem Pictures CD-ROMProblem Pictures is advertised as suitable for the '9 to 16' age range but on the disc it says '11 to 16'. Which is correct?When the disc was published we suggested 'students in the 11 to 16 age group, although some activities could be tackled by younger and older students'. Since publication, we know a large number of primary teachers use the disc successfully. As a result we have modified the age range to '9 to 16'. Some primary schools ask which of the two discs is more suitable. Usually we advise that you begin with the Problem Pictures disc. Does the disc include solutions?For each photograph there is a second page giving hints, solutions and extensions. Which of the two Problem Pictures editions should I order?We suggest you order the original, PC-only edition unless one of these applies -
- in which case, you should order the web browser edition. Site licence holders always receive both versions. Does the original edition run on Windows Vista?Yes. It also runs on Windows XP and earlier versions of Windows. What extra resources are available for site licence holders?Problem Pictures site licence holders are permitted to run both editions of Problem Pictures: the 2002 edition for PC only and the web browser edition. On the disc with the web browser edition are some other resources that let you -
I use the PC-only edition and want to bookmark some pictures. How can I prepare it on my machine at home and transfer it to the one at work? Where are the bookmarks saved? Also, is there an easy way of changing the order once saved? The bookmarks are stored in a file called P_Pics.bmk on your hard disc. Use file search to find the location of this file on your computer. If you copy this file from your home computer into the equivalent directory on your work computer, the bookmarks should transfer across. Unfortunately, there seems to be no easy way of editing the order of the bookmarks. Corrections (These corrections have been made to the 2007 and 2009 web browser editions.) A photograph showing Islamic knot patterns (A76) is upside down. We apologise for this. The captions with the lampshade (K01) suggest the shadow is a parabola but it is probably a hyperbola. The explanation makes more sense if 'hyperbola' is substituted for 'parabola' throughout. On the subject of bolts that are difficult to undo (D56), a rhombus shaped bolt could be undone with a conventional spanner (wrench). A kite-shaped quadrilateral would be more difficult to undo. Credits. The correct spelling should be Keith Birkinshaw - sorry Keith! (C) About the Problem Pictures Themes CD-ROMDoes this run on Macs?The 2006 and 2009 editions of Problem Pictures Themes run on both Macs, PCs and any computer with a web browser. Where are the answers?The 2006 and 2009 editions of Problem Pictures Themes include hints and solutions for most of the photographs. Read the Introduction page for details. What changes are in new editions?With the publication of the April 2006 edition, the number of photographs increased from 200 to 300. Most photographs have a second page giving hints and solutions. Site licence holders may block access to these pages if they wish. The disc now runs on Macs as well as PCs. The April 2009 edition has minor changes including better indexing and nine more photographs. What software do I need to superimpose graphs on photos?There is no plotting software on the Problem Pictures Themes disc but it is easy to copy photos and paste them into other applications. We understand that the following packages are suitable for the modelling activity where the graph of an equation is superimposed on a photo -
We would welcome corrections and additions to this list. How do I run the Flash video?Unfortunately, the performance of the Flash video on different computers is unpredictable. But these points may help. You need to have Macromedia Flash Player installed on your computer. Open the video folder and double click on 'PP_Flex_Themes_800.html'. Safety features on your web browser may ask you if you really want to run it - say yes. When the title page appears, it invites you to press 1, 2 or 3 to go to the different sections of the video. If nothing happens after pressing a key, trying clicking your mouse in the middle of the title page and then try pressing a key. You may want to turn on sound to hear the music soundtrack. What is Maths Gallery?Maths Gallery is a selection of materials taken from Problem Pictures Themes which some UK schools received free of charge during 2005. Maths Gallery cannot be purchased and it is not distributed outside the United Kingdom. Badsey Publications regrets it cannot offer support or advice on using Maths Gallery. Please note Maths Gallery is not in the public domain and unauthorised copies should not be distributed. Corrections In the 'Information and Activities' for U-Shaped Curves it is stated the shadows from the lampshade are parabolas. In fact they are hyperbolas. This is corrected in the 2009 edition. (D) About the Problem Pictures Numbers CD-ROMWhen will this be published and how much will it cost?It is planned to publish it in April 2010 at the same price as the two earlier Problem Pictures discs. |
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